Privacy Policy (UAE)

Effective Date: 1.04.2025


This Privacy Policy describes how LukyKeys ("we", "our", "website") located at https://lickykeys.com/web collects, uses, and protects your personal data in accordance with the Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL) of the United Arab Emirates.


1. Personal Data We Collect


We may collect the following types of information:


  • Full name, email address, phone number
  • Delivery address (if applicable)
  • Order and payment information
  • IP address, device information, and browser data
  • Communication history (messages, inquiries)

2. Purpose of Data Collection


We collect and process your personal data to:


  • Process and deliver your orders
  • Respond to your inquiries and provide customer support
  • Send order confirmations and status updates
  • Improve our website performance and customer experience
  • Send you marketing communications (only with your consent)

3. Data Sharing


We may share your personal data with:


  • Authorized third-party service providers (e.g., payment gateways, delivery partners)
  • Legal or governmental authorities if required by law

We ensure that these third parties comply with data protection obligations as per UAE law.


4. Legal Basis for Processing


We process your personal data based on:

  • Your explicit consent
  • Fulfillment of a contractual obligation (e.g., product/service delivery)
  • Compliance with legal obligations

5. Your Rights


Under the UAE PDPL, you have the right to:


  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Object to specific data processing activities

To exercise these rights, contact us at:

📩 info@lickykeys.com

📞 [your contact number if applicable]


6. Data Retention


We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law.


7. Cookies and Tracking


We may use cookies and tracking technologies to improve website functionality. You can control cookies via your browser settings.


8. Data Security


We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.


9. Changes to this Policy


We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.